Platform Features
Comprehensive AI agent capabilities designed for enterprise-scale customer engagement across all platforms
WhatsApp Agent Features
Multi-Language Support
Communicate with customers in 50+ languages with automatic language detection and culturally appropriate responses.
- • Automatic language detection
- • Cultural context awareness
- • Regional dialect support
- • Real-time translation
Rich Media Handling
Process and respond to images, documents, audio messages, and location data with intelligent analysis.
- • Image recognition and analysis
- • Document processing (PDF, DOC)
- • Audio transcription
- • Location-based services
CRM Integration
Seamlessly connect with Salesforce, HubSpot, Zendesk, and 100+ other platforms for unified customer data.
- • Real-time data synchronization
- • Customer history access
- • Automated lead scoring
- • Custom field mapping
24/7 Availability
Always-on support with intelligent escalation to human agents when needed, ensuring no customer is left waiting.
- • Instant response capability
- • Smart escalation rules
- • Queue management
- • After-hours handling
Context Awareness
Maintains conversation context across multiple interactions, remembering customer preferences and previous conversations.
- • Conversation memory
- • Preference tracking
- • Intent recognition
- • Sentiment analysis
Advanced Analytics
Comprehensive insights into conversation patterns, customer satisfaction, and agent performance with real-time dashboards.
- • Real-time metrics
- • Customer satisfaction tracking
- • Conversation analytics
- • Performance optimization
Voice Agent Features
Human-like Speech
Natural voice synthesis with emotion, intonation, and breathing patterns that create authentic conversations.
- • Emotion-aware synthesis
- • Natural pauses and breathing
- • Voice cloning capabilities
- • Accent and dialect options
Real-time Processing
Sub-second response times with advanced speech recognition and natural language understanding for fluid conversations.
- • Instant speech recognition
- • Real-time transcription
- • Low-latency processing
- • Noise cancellation
Intelligent Call Routing
Smart routing based on caller intent, history, and agent availability with seamless handoff capabilities.
- • Intent-based routing
- • Skill-based assignment
- • Priority queue management
- • Warm transfer protocols
Appointment Management
Complete scheduling system with calendar integration, availability checking, and automated reminders.
- • Calendar synchronization
- • Availability optimization
- • Automated confirmations
- • Rescheduling assistance
Sentiment Analysis
Real-time emotion detection and sentiment analysis to adapt conversation tone and escalate when necessary.
- • Emotion recognition
- • Stress level detection
- • Tone adaptation
- • Escalation triggers
Sales Optimization
Advanced lead qualification, objection handling, and conversion optimization for outbound sales calls.
- • Lead scoring algorithms
- • Objection handling scripts
- • Conversion tracking
- • Performance analytics
Web Agent Features
Behavioral Targeting
Advanced visitor tracking and behavior analysis to provide personalized experiences and proactive engagement.
- • Real-time behavior tracking
- • Page engagement analysis
- • Exit-intent detection
- • Personalization engine
Easy Integration
Simple JavaScript snippet installation with support for all major CMS platforms and e-commerce solutions.
- • One-line installation
- • CMS compatibility
- • API integrations
- • Custom implementations
Proactive Engagement
Intelligent chat triggers based on user behavior, time on page, and engagement patterns to maximize conversions.
- • Smart chat triggers
- • Contextual messaging
- • A/B testing support
- • Conversion optimization
Knowledge Base Sync
Automatic synchronization with documentation, FAQs, and help articles for accurate and up-to-date responses.
- • Auto-sync capabilities
- • Content versioning
- • Multi-format support
- • Search optimization
E-commerce Integration
Specialized features for online stores including cart recovery, product recommendations, and checkout assistance.
- • Cart abandonment recovery
- • Product recommendations
- • Inventory checking
- • Payment assistance
Lead Generation
Advanced lead capture and qualification with form integration, contact enrichment, and CRM synchronization.
- • Lead scoring and qualification
- • Contact form integration
- • Data enrichment
- • Pipeline automation
Platform-Wide Capabilities
Enterprise Security
SOC 2 Type II compliance, end-to-end encryption, and data residency options for maximum security.
Lightning Performance
Sub-200ms response times with global edge deployment and 99.9% uptime guarantee.
Multi-tenant Architecture
Manage multiple clients and environments from a single unified platform with role-based access.
Advanced Analytics
Comprehensive dashboards with real-time insights, performance metrics, and optimization recommendations.
Integration Ecosystem
CRM & Sales
- • Salesforce
- • HubSpot
- • Pipedrive
- • Zoho CRM
- • Microsoft Dynamics
Support & Helpdesk
- • Zendesk
- • Freshdesk
- • Intercom
- • ServiceNow
- • Jira Service Management
E-commerce & Marketing
- • Shopify
- • WooCommerce
- • Magento
- • Mailchimp
- • Google Analytics