Terms & Conditions

To use our Services, you must:

• Complete registration with current, complete, and accurate information
• Be at least 18 years old or the age of majority in your jurisdiction
• Have the legal authority to enter into this agreement
• Provide valid business information if registering as a company

You may register using:

• Direct registration through our platform
• Third-party authentication (Google, Microsoft, etc.)

You are solely responsible for:

• Maintaining confidentiality of your account credentials
• All activities occurring under your account
• Restricting access to your devices and account
• Immediately notifying us of suspected unauthorized access

Security Requirements:

• Use strong, unique passwords
• Enable two-factor authentication when available
• Keep contact information current for important notices
• Regularly review account activity

We reserve the right to terminate accounts that are:

• Inactive for more than 90 days (with 30 days' prior notice)
• Used for violations of these Terms
• Associated with fraudulent activity
• Unpaid after the grace period

Contact contact@botrixai.com immediately for security issues.

BotrixAI provides access to various AI-powered services including:

Voice Bots:

• Conversational AI for phone interactions
• Voice synthesis and speech recognition
• Call routing and automated responses
• Integration with telephony systems

Web Bots:

• Website chatbots and virtual assistants
• Customer support automation
• Lead generation and qualification
• E-commerce assistance

WhatsApp Bots:

• Business messaging automation
• Customer service integration
• Marketing and promotional messaging
• Multi-language support

Platform Features:

• Analytics and reporting dashboards
• Integration APIs and webhooks
• Custom training and model fine-tuning
• Multi-channel conversation management

Generative AI Services: Our services use artificial intelligence and machine learning to process user inputs ("Prompts") and generate responses ("Outputs").

Important Limitations:

• AI responses may be inaccurate, incomplete, or inappropriate
• Outputs should not be relied upon for factual accuracy without verification
• AI may generate content that appears realistic but is fabricated
• Human review is recommended for critical business applications

Your Responsibilities:

• Evaluate AI outputs for accuracy and appropriateness
• Provide appropriate disclaimers to end users about AI limitations
• Do not rely on AI for legal, medical, or financial advice
• Implement human oversight for sensitive applications

Software License: You receive a limited, non-exclusive license to use our software and APIs solely for authorized purposes. You may not:

• Copy, reproduce, or redistribute our software
• Reverse engineer or attempt to extract source code
• Create derivative works or competing services
• Sublicense or resell our technology

Documentation Use: You may use our documentation for internal purposes, including:

• Integration and development activities
• Training your team members
• Creating internal procedures and guides

You must preserve all copyright notices and may not publish modifications or translations.

General Inquiries:

• Email: contact@botrixai.com
• Response Time: 5 business days for general matters
• Subject Line: Please include relevant topic for faster routing

Legal Notices:

• Email: contact@botrixai.com
• Address: [BotrixAI Legal Department Address]
• Requirements: Written notice required for formal legal matters

Data Protection:

• Email: contact@botrixai.com
• Subject: Data Protection Inquiry
• Response: Within 30 days as required by applicable law

Security Issues:

• Email: contact@botrixai.com
• Urgency: Include "URGENT" for immediate security concerns
• Response: Within 24 hours for critical security matters