💡 Use Cases

Power Every Conversation with Intelligent Automation

BotrixAI enables your business to automate and scale customer interactions across Voice, Web, and WhatsApp — with enterprise-grade AI agents tailored to your workflows.

Voice Agents

Natural, human-like conversations over the phone

Lead Qualification

Instantly engage incoming leads via calls, validate interest, and route qualified leads to sales.

Appointment Booking

Book OPD visits, service slots, or demos in real time — no human agent required.

EMI/Payment Reminders

Deliver personalized reminders and collect confirmations or reschedule requests over voice.

Customer Support

Handle high-volume support queries like complaint registration, status tracking, and FAQs with 24/7 AI voice agents.

Feedback & CSAT Surveys

Run post-interaction feedback calls to measure customer satisfaction and collect insights.

Political Campaigns

Broadcast voice campaigns at scale with multilingual bots and voter sentiment capture.

WhatsApp Agents

24/7 conversational support on India’s most-used messaging app

Customer Support Automation

Resolve customer queries instantly with FAQ bots and live-agent fallback.

Order Tracking & Updates

Automatically send real-time delivery or service updates.

Product Discovery & Catalog Sharing

Share dynamic catalogs, images, and videos for lead generation.

EMI Reminders & Payment Links

Send payment reminders with integrated links (Razorpay, Stripe, etc.) for one-click payment.

Appointment Scheduling

Let users pick available time slots and auto-sync to your calendar or CRM.

Feedback Collection

Launch feedback forms or CSAT surveys post-delivery or interaction.

Web Agents

Instant engagement on your website or web app

Lead Generation

Capture, qualify, and push leads to CRM with intelligent forms and dynamic questions.

Support & Ticketing

Answer FAQs, raise tickets, and guide users to the right help — all via a chatbot interface.

Product Discovery & Recommendation

Recommend plans, services, or products using user responses and chat-based flows.

Live Chat with Bot Handoff

Start with AI; escalate to humans when needed, without losing context.

Knowledge Base Navigator

Connect to your internal knowledge base to provide instant, accurate answers.

Multilingual Support

Serve your audience in their preferred language across India and beyond.

🧩 Custom Workflows? We’ve Got You Covered.

BotrixAI agents are built to adapt. Whether you need a policy renewal bot, dealer onboarding assistant, IVR replacement, or survey bot, we can design, deploy, and optimize it — fast.

Reach out at contact@botrixai.com to see a live demo tailored to your business.